AMANTECH Corporation ("AMANTECH," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our 10DLC Registration Application (the "App") — the platform that assists businesses in registering their brands and messaging campaigns with The Campaign Registry (TCR) and obtaining 10-Digit Long Code (10DLC) approval from mobile carriers.
Plain-language summary: The 10DLC Registration App collects business and contact information solely to facilitate your SMS campaign registration with carriers and TCR. We do not sell your data, and we share it only as required by the registration process.
By accessing or using the App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the App.
This Privacy Policy applies to:
This Policy does not apply to third-party websites or services linked from the App. Carrier portals, TCR's own platform, and aggregator dashboards are governed by their respective privacy policies.
If you contact our support team, we retain the contents of those communications (email, chat transcripts, support tickets) to resolve issues and improve the App.
We use the information collected for the following purposes:
Important: We do not use your business data for advertising, marketing analytics sold to third parties, or any purpose unrelated to the 10DLC registration service.
The 10DLC registration process is an industry-wide compliance framework administered by The Campaign Registry (TCR) and enforced by major U.S. mobile carriers (AT&T, T-Mobile, Verizon, and others). To complete your registration, we must share certain information with these entities:
TCR and carrier data handling is subject to their own privacy policies and terms of service, which you should review independently. AMANTECH is not responsible for the data practices of TCR, carriers, or aggregators once data has been transmitted to them.
The App may send SMS notifications (e.g., registration status updates, one-time passcodes) to the phone number provided during account setup. By providing your mobile number, you expressly consent to receive these transactional text messages from AMANTECH.
You may opt out of SMS notifications at any time by replying STOP to any message we send. Upon receipt, we will cease sending SMS messages to that number. You can also manage notification preferences within the App's account settings.
Reply HELP to any SMS for assistance, or contact us at Support@amantech.us.
AMANTECH does not charge for SMS notifications. Standard message and data rates from your mobile carrier may apply.
Message frequency varies based on your registration activity. You may receive up to 5 messages per registration event.
We retain your information for as long as necessary to:
Upon account closure or deletion request, we will delete or anonymize personal information within 90 days, except where retention is required by law or legitimate business necessity (e.g., accounting records, audit trails).
AMANTECH implements industry-standard technical and organizational safeguards to protect your information:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We use session cookies strictly necessary for authentication and security. These cannot be disabled while using the App.
We may use aggregated, anonymized analytics tools to understand App usage patterns. No personally identifiable information is shared with analytics providers.
The App integrates with the following third-party services as part of the 10DLC workflow:
Each third-party service is contractually bound to handle data in accordance with applicable privacy laws.
Subject to applicable law, you have the following rights regarding your personal information:
To exercise any of these rights, submit a written request to Support@amantech.us. We will respond within 30 days. We may need to verify your identity before processing requests.
The 10DLC Registration App is a B2B platform intended exclusively for authorized business representatives who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have inadvertently collected such information, we will delete it promptly. Contact us at Support@amantech.us if you believe a minor has submitted information through the App.
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you additional rights:
To submit a California privacy rights request, email Support@amantech.us with "California Privacy Request" in the subject line, or call +1 (510) 400-2000.
The App is operated from the United States. If you access the App from outside the United States, your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country. By using the App, you consent to such transfer. AMANTECH implements appropriate safeguards (such as Standard Contractual Clauses for EU data) for international transfers where required.
We may update this Privacy Policy from time to time to reflect changes in our practices, the App's features, or applicable law. When we make material changes, we will:
Your continued use of the App after any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
7172 Regional Street No 425, Dublin, CA 94568
We will respond to all privacy-related inquiries within 30 business days.