Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and AMANTECH Corporation ("AMANTECH," "we," "our," or "us"), a California corporation with its principal place of business at 7172 Regional Street No 425, Dublin, CA 94568.

These Terms govern your access to and use of the AMANTECH 10DLC Registration Application (the "App"), including all features, content, APIs, integrations, and related services provided by AMANTECH in connection with 10-Digit Long Code (10DLC) brand and campaign registration.

By clicking "I Agree," creating an account, submitting a registration request, or otherwise accessing the App, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2. Description of the App

The AMANTECH 10DLC Registration App is a software platform that assists businesses in:

• Registering their brand identity with The Campaign Registry (TCR) as required by major U.S. mobile carriers.
• Creating and submitting A2P (Application-to-Person) messaging campaigns for carrier approval.
• Managing 10-digit long code (10DLC) numbers and mapping them to approved campaigns.
• Monitoring registration status, throughput levels, and compliance scores.
• Receiving alerts and guidance on registration rejections, re-submissions, and policy updates.

AMANTECH acts as a facilitator and does not itself operate as a mobile carrier, aggregator, or Campaign Service Provider (CSP) unless separately contracted. Carrier approvals, throughput decisions, and campaign vetting are ultimately made by TCR and the participating carriers.

3. Eligibility & Account Registration

3.1 Eligibility

To use the App you must:

• Be at least 18 years of age.
• Be acting on behalf of a legally registered business entity (sole proprietor, LLC, corporation, partnership, or non-profit).
• Have the legal authority to bind that business entity to these Terms.
• Have a valid U.S. business address and, for most registration types, an active Employer Identification Number (EIN).

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify AMANTECH at Support@amantech.us of any unauthorized use of your account. AMANTECH is not liable for any loss resulting from unauthorized account access due to your failure to safeguard your credentials.

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update it promptly if it changes. Submission of false, misleading, or incomplete information — including but not limited to fictitious EINs, fabricated business addresses, or misrepresented use cases — is a material breach of these Terms and may result in immediate account termination and referral to relevant authorities.

4. Authorized Use

Subject to these Terms, AMANTECH grants you a limited, non-exclusive, non-transferable, revocable license to access and use the App solely for:

• Registering your business brand and legitimate A2P messaging campaigns with TCR.
• Provisioning and managing 10DLC numbers for your approved campaigns.
• Monitoring registration status and compliance metrics for your own campaigns.
• Internal business purposes consistent with applicable laws and carrier policies.

You may not sublicense, resell, or otherwise grant access to the App to third parties without AMANTECH's prior written consent. Managed service providers and resellers must execute a separate Partner Agreement.

5. Prohibited Activities

You agree not to use the App to:

5.1 Prohibited Content

• Register campaigns that transmit spam, phishing messages, malware, or unsolicited commercial messages.
• Send messages promoting illegal goods or services, including SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco) in violation of carrier policies.
• Disseminate misinformation, fraudulent schemes, or deceptive content.
• Conduct or facilitate robocalling, autodial campaigns, or messages to numbers on the National Do Not Call Registry without proper consent.

5.2 Prohibited Technical Conduct

• Attempt to reverse-engineer, decompile, or disassemble any portion of the App.
• Use automated scripts, bots, or crawlers to access or scrape the App.
• Introduce malicious code, viruses, or any software that may harm the App or its users.
• Circumvent or interfere with security features, access controls, or rate limits.
• Conduct denial-of-service attacks or any form of network abuse.

5.3 Prohibited Registration Practices

• Submit duplicate campaign registrations to circumvent carrier throughput limits.
• Misrepresent the nature, volume, or end-recipients of your messaging campaigns.
• Use another entity's EIN, business identity, or TCR Brand ID without authorization.
• Register campaigns on behalf of unlicensed third-party senders without appropriate disclosure.

6. 10DLC Compliance Obligations

6.1 Your Responsibility

You are solely responsible for ensuring that your brands, campaigns, and messaging practices comply at all times with:

• The Campaign Registry (TCR) Brand and Campaign Registration requirements.
• CTIA Messaging Principles and Best Practices (current version).
• Individual carrier acceptable use policies (AT&T, T-Mobile, Verizon, and others).
• The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and FCC implementing regulations.
• The CAN-SPAM Act (for email-to-SMS gateway messages).
• All other applicable federal, state, and local laws and regulations.

6.2 Opt-In Records

You must obtain and maintain verifiable, documented consent from every individual to whom you send A2P messages. You agree to retain opt-in records for a minimum of 5 years (or longer as required by applicable law) and to make such records available to AMANTECH, TCR, or carriers upon request.

6.3 Opt-Out Compliance

You must honor opt-out requests (STOP, UNSUBSCRIBE, CANCEL, QUIT, END, or similar) within the timeframe required by law and carrier policy, and not send additional messages to opted-out numbers except as expressly permitted.

6.4 Content Review

AMANTECH may review sample messages submitted for campaign registration to verify compliance with TCR and carrier content policies. This review is facilitative only; AMANTECH does not guarantee that approved campaigns will receive carrier acceptance and is not responsible for carrier-level rejections or throughput restrictions.

6.5 Policy Changes

TCR and carrier policies are subject to change. You are responsible for monitoring and adapting your campaigns to comply with updated policies. AMANTECH will make reasonable efforts to notify you of material policy changes but does not guarantee notification of all changes.

7. TCPA & Messaging Compliance

You represent, warrant, and covenant that:

• All messages sent via your registered campaigns comply with the TCPA and any applicable state-level equivalent (including but not limited to the California Consumer Privacy Act, Florida Telephone Solicitation Act, and Washington Commercial Electronic Mail Act).
• You have obtained prior express written consent (PEWC) for all promotional or marketing messages as required by TCPA and CTIA guidelines.
• You maintain clear and conspicuous opt-in disclosures, including the nature of the messages, frequency, HELP/STOP instructions, and applicable carrier charges.
• You do not use the App to send messages to consumers who have previously opted out or who are on your internal do-not-contact list.

8. Fees & Payment

8.1 Registration Fees

The App may charge fees for brand registration, campaign registration, and number provisioning as set forth in your applicable Order Form, Subscription Agreement, or the App's published fee schedule. TCR pass-through fees (currently $4.00/brand registration, $10.00/campaign registration, and $0.003/message surcharge, subject to change by TCR) are billed in addition to AMANTECH's service fees.

8.2 Payment Terms

Fees are due as specified in your Order Form. Unless otherwise agreed, subscription fees are billed monthly in advance and registration fees are billed upon submission. All fees are non-refundable except as expressly stated or required by applicable law.

8.3 Disputed Charges

You must notify AMANTECH of any disputed charge within 30 days of the billing date. Undisputed amounts remain due. Disputed amounts will be investigated and resolved within 30 days of notice.

8.4 Taxes

You are responsible for all applicable taxes, duties, and government charges arising from your use of the App, except for taxes on AMANTECH's net income.

9. Intellectual Property

9.1 AMANTECH IP

The App and all associated technology, software, documentation, trademarks, trade dress, and content are the exclusive property of AMANTECH Corporation and its licensors. Nothing in these Terms transfers any intellectual property rights to you.

9.2 Your Data

You retain all rights to the data you submit through the App ("User Data"). You grant AMANTECH a limited, non-exclusive license to process User Data solely for the purpose of providing the registration service and as described in our Privacy Policy.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the App, you grant AMANTECH a royalty-free, perpetual, irrevocable license to use such feedback for any purpose without compensation to you.

10. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). This obligation does not apply to information that:

• Is or becomes publicly available through no breach of these Terms.
• Was rightfully known to the receiving party prior to disclosure.
• Is independently developed by the receiving party without use of Confidential Information.
• Is required to be disclosed by law, court order, or regulatory authority (with prompt prior notice where legally permissible).

Note: Certain registration data (EIN, business name, campaign details) must be shared with TCR and carriers as described in Section 6 and our Privacy Policy. Such disclosures are not a breach of this confidentiality obligation.

11. Disclaimers

AMANTECH does not warrant or represent that:

• The App will be uninterrupted, error-free, or completely secure.
• Any campaign submitted through the App will be approved by TCR or any carrier.
• Registered campaigns will achieve any specific throughput level or delivery rate.
• The App will remain available or unchanged over time.
• All information provided within the App regarding TCR or carrier policies is current and complete (policy changes may not be immediately reflected).

The ultimate decision on brand approval, campaign approval, and message throughput rests solely with TCR and the participating carriers. AMANTECH has no control over these decisions and accepts no liability for campaign rejections, downgrades, or suspensions initiated by TCR or carriers.

12. Limitation of Liability

AMANTECH's total cumulative liability to you for any claim arising under or related to these Terms, regardless of the form of action, will not exceed the greater of: (a) the total fees paid by you to AMANTECH in the three (3) months preceding the claim, or (b) $500 USD.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, AMANTECH's liability will be limited to the greatest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless AMANTECH Corporation and its affiliates, officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, losses, damages, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the App in violation of these Terms.
• Your violation of any applicable law, regulation, or carrier policy — including TCPA, CTIA guidelines, and TCR rules.
• Any campaign, messaging content, or business practice you conduct through numbers registered via the App.
• Your infringement of any third-party intellectual property, privacy, or other rights.
• Any breach of your representations, warranties, or obligations under these Terms.
• Any claim by a message recipient alleging unauthorized or illegal messaging arising from your campaigns.

AMANTECH reserves the right to assume exclusive control of the defense of any matter subject to indemnification at your expense. You will cooperate with AMANTECH's defense of such claims.

14. Suspension & Termination

14.1 By AMANTECH

AMANTECH may suspend or terminate your account and access to the App at any time:

• With cause (immediate): For violation of Section 5 (Prohibited Activities), submission of fraudulent registration data, TCPA violations, non-payment, or any conduct that jeopardizes AMANTECH's relationship with TCR or carriers.
• Without cause: With 30 days' written notice.

14.2 By You

You may terminate your account at any time by contacting Support@amantech.us. Termination does not entitle you to a refund of any fees already paid, including TCR pass-through fees which are non-refundable by TCR.

14.3 Effect of Termination

Upon termination:

• Your license to use the App terminates immediately.
• AMANTECH will retain your registration data as required by TCR record-keeping obligations and applicable law.
• Existing campaign registrations may remain active with TCR and carriers until separately deactivated.
• All accrued payment obligations and Sections 9–18 survive termination.

15. Dispute Resolution & Arbitration

15.1 Informal Resolution

Before initiating any formal proceeding, both parties agree to attempt to resolve any dispute informally by sending written notice to the other party describing the dispute and proposed resolution. The parties will negotiate in good faith for at least 30 days.

15.2 Binding Arbitration

If the dispute is not resolved informally, it will be resolved by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) in accordance with its Streamlined Arbitration Rules, before a single arbitrator, in Alameda County, California. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

You and AMANTECH each waive any right to participate in any class action, class-wide arbitration, private attorney general action, or consolidated proceeding with respect to any dispute arising under these Terms.

15.4 Exceptions

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, pending arbitration. Claims for less than $10,000 USD may be brought in small claims court in lieu of arbitration.

16. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. For matters not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Alameda County, California.

17. Modifications to These Terms

AMANTECH reserves the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice within the App for at least 30 days.
• Send email notice to the registered account administrator where feasible.

If you continue to use the App after the effective date of revised Terms, you are deemed to have accepted the changes. If you do not agree to the revised Terms, you must stop using the App and request account closure.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Order Form or Subscription Agreement, constitute the entire agreement between you and AMANTECH with respect to the App and supersede all prior agreements, representations, and understandings.

18.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18.3 Waiver

AMANTECH's failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless AMANTECH provides written acknowledgment of such waiver.

18.4 Assignment

You may not assign or transfer these Terms or your account without AMANTECH's prior written consent. AMANTECH may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you.

18.5 Force Majeure

Neither party will be liable for delays or failures in performance resulting from events beyond their reasonable control, including natural disasters, pandemics, carrier outages, government actions, or TCR system failures.

18.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. TCR, carriers, and other third parties are not beneficiaries of any provision of these Terms.

18.7 Electronic Communications

You consent to receive communications from AMANTECH electronically (email, in-App notifications). Electronic communications satisfy any legal requirement that such communications be in writing.

19. Contact Us

For questions about these Terms or the App, please contact: